It’s easy! On each product page, you will see text boxes, dropdown menus, or photo upload buttons. Simply enter the names, dates, or upload the photos you want to use. Please double-check your spelling and dates before adding the item to your cart, as we print exactly what you type!

For most of our products, yes! You will see a live preview button on the product page. However, for some complex designs (like photo restoration or custom illustrations), our designers will manually adjust your artwork to ensure it looks perfect.

We understand that mistakes happen! Since our products are custom-made, we start production very quickly. Please contact us at elizabethfashionsllc@gmail.com within 2 hours of placing your order if you need to make changes. After this window, we cannot guarantee that changes can be made.

We recommend using standard English characters (A-Z, 0-9) to ensure the best printing quality. Some emojis or special symbols may not print correctly depending on the specific font used in the design.

Total Delivery Time = Production Time + Shipping Time.

• Production Time: Since every item is made to order, please allow 2-4 business days for us to print and quality-check your gift.
• Shipping Time: USA orders typically take 5-7 business days, while International orders take 10-20 business days.
  (Note: During holidays, times may vary slightly due to high volume.)

Once your order ships, you will receive an email with a tracking number. You can also visit our Track Your Order page and enter your order details to see real-time updates.

Please check with your neighbors or look around your mailbox/porch area. Sometimes carriers mark packages as delivered a few hours before they actually arrive. If you still can't find it after 24 hours, please contact us.

Because our products are personalized specifically for you (with your names, photos, etc.), we generally cannot accept returns or exchanges for "change of mind" or incorrect size selection.

We offer a 100% Happiness Guarantee! If your item arrives damaged, defective, or if we made a printing error, we will send you a free replacement immediately—no need to return the original item! Just send us a photo of the issue to elizabethfashionsllc@gmail.com

Please refer to the Size Chart on each product page carefully before ordering. Since we cannot resell a custom item made for you, we cannot offer free exchanges for sizing issues. However, please reach out to our support team, and we may be able to offer a discount on a replacement order as a courtesy.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal.

Absolutely. We use industry-standard SSL encryption to protect your personal and financial information. We never store your credit card details on our servers.

To keep your custom shirts and hoodies looking fresh: Machine wash cold, inside-out, on a gentle cycle with mild detergent. Tumble dry low, or hang-dry for the longest life. Do not iron directly on the design.

Keep your canvas indoors and out of direct sunlight to prevent fading over many years. If it gets dusty, simply wipe it gently with a clean, dry cloth. Do not use chemical cleaners.